new rummy
new rummy
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This app is available for your device
new rummy
This app is available for your device
Contact
+91 9623583846
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you to secure your login. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is strong and stable. Wait for a proper signal and try sending the OTP again. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, please send your updated KYC details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device. Download the latest version of the app and install it, then you can log in and start playing. This should resolve any issues and allow you to access the updated app without problems.
Q1: What is the minimum withdrawal amount in the new rummy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earnings earned through gaming, not from bonus collected money. This means you have to accumulate gaming earnings before you can withdraw your funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall timeframe can range from 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw any winnings you earn while playing games with the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter problems, you can contact their care centre for assistance.
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